Improve the Access to and the Quality and Transparency of School Choice Options for K-12 Students
Goal Leader: Chris Rinkus, Deputy Assistant Secretary for Evidence-based Practices and State and Grantee Relations, Office of Elementary and Secondary Education
Goal Statement: By September 30, 2019, the Charter School Program (CSP) will support the creation and expansion of 300 new charter schools nationally. The CSP will also support the enrollment of 50,000 students in new charter schools. Additionally, by September 30, 2019, the Department will disseminate eight resources, at least one per quarter, on evidence-based and promising practices related to school choice.
Goal Action Plans & Progress Updates
Improve Borrowers’ Access to Quality Customer Service
Goal Leader: Chris Greene, Chief Customer Experience Officer, Federal Student Aid
Goal Statement: By September 30, 2019, the Office of Federal Student Aid (FSA) will advance the adoption of the Next Generation Financial Services Environment, enabling over 1.8 million customers to submit their Free Application for Federal Student Aid through the FSA mobile platform and 30,000 customers to use the mobile platform to check on their loan balances.
Goal Action Plans & Progress Updates
Improve Student Privacy and Data Security at Institutions of Higher Education (IHEs) Through Outreach and Compliance Efforts
Goal Leader: Jason Gray, Chief Information Officer, Office of the Chief Information Officer (OCIO)
Goal Statement: By September 30, 2019, the Department will increase information security program outreach activities to IHEs by 40% in order to help protect IT systems and data privacy, and commence audits of IHEs subject to A-133 and Gramm-Leach-Bliley Act (GLBA), resulting in 36 IHEs (from a baseline of zero) completing an audit of GLBA-related information security safeguards with no significant findings.
Goal Action Plans & Progress Updates
Provide Regulatory Relief to Education Stakeholders
Goal Leader: Robert Eitel, Senior Counselor to Secretary
Goal Statement: By September 30, 2019, the Department will reduce the regulatory burden on education stakeholders by submitting to OMB no fewer than 25 deregulatory actions (against a baseline of zero (0) for FY 2015 and 2016).
Goal Action Plans & Progress Updates