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Department of Veterans Affairs
To fulfill President Lincoln’s promise to care for those “who shall have borne the battle” and for their families, caregivers, and survivors.
July 31, 2018
VA Improves Customer Experience to Veterans with Text Message Appointment Reminders
VA's VEText, a text messaging appointment-reminder system that allows veterans to easily confirm or cancel an appointment, has helped VA reduce no-show medical visits by more than 100,000.